Contact information
Contact Us
We're here to help! Whether you have a question about a product, need help with an order, or want to share feedback, our team is happy to hear from you.
How to Reach Us
The fastest way to get in touch is via email or our online contact form. Every inquiry is reviewed and answered personally by our support team.
Email: support@decorprostudio.com Contact form:
https://eventdesign-pro.com/pages/contact
Support Hours
Our support team is available:
Monday – Friday, 9:00 AM – 6:00 PM Eastern Time (New York, USA)
We are closed on weekends and U.S. public holidays.
Response Time
We typically respond to all inquiries within 24–48 hours during business days. Messages received outside of business hours, over the weekend, or on holidays will be answered on the next business day.
For refund-related requests, please also review our Refund Policy before contacting us — many common questions are addressed there.
Mailing Address
For official and legal correspondence only:
Event Design Pro c/o LIMAR Consulting LLC 1207 Delaware Ave, #1305 Wilmington, Delaware 19806 United States
Phone: +1 (302) 267-9652 (Registered business line — for customer support inquiries, please use the email address or contact form above for the fastest response.)
Helpful Links
Before reaching out, you may find the answer in one of our policy pages: